1. Initial meeting - face to face or virtual introduction to each other. We find out what you are looking to do and begin to get an understanding of your priorities. You get to see how we work, who we are, how we are paid and the financial strength of the company.

2. Next Step - if there is work to do and you are happy to proceed, we go to the next level of detail. We gather accurate information on your current situation, the plans you have in place, as well as an understanding of your attitudes around risk. With your authority we provide this as a service as it is essential to work from up to date information.

3. Planning meeting - We bring together some possible solutions that take account of your objectives, current plans and possible strategies you could adopt. After discussion, you decide what elements you want to take forward.

4. Implementation - Here we put your decisions into action and start to implement your plan

5. Review & adapt - We have face to face or virtual meetings to monitor your plan and adapt as appropriate